Comparative study: TQ and Lean Production ownership models in health services
Rev. latinoam. enferm. (Online); 23 (5), 2015
Objective: compare the application of Total Quality (TQ) models used in processes of a health service, cases of lean healthcare and literature from another institution that has also applied this model.Method: this is a qualitative research that was conducted through a descriptive case study.Results:throu...
